EY Sweeney
Privacy Policy

This Privacy Policy for EY Sweeney informs you what personal information of yours we may hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from us.

EY Sweeney respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). EY Sweeney also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here Privacy Act & Principles.

What Information We Collect

Information that EY Sweeney collects will include identifiable research information e.g. name, DOB, occupation, etc. When providing personal information, you have the option of remaining anonymous or using a pseudonym to be identified by. However, in certain circumstances, such as where we receive your contact details from a third party or where the research data itself may potentially allow for identification, this may not always be practicable.

Depending on the nature of the research we conduct, we may also collect sensitive information from you, e.g. political opinion, health information etc. Sensitive information will only be collected with your prior consent and only if it is directly related to, or reasonably necessary for, the research we conduct.

Where We Obtain The Information

Participation in all of our research is voluntary EY Sweeney will generally collect your personal information directly from you in the course of you participating in our research and/or surveys. However, we may also from time to time be provided with personal information about you from third parties, such as clients e.g. clients may provide us with a list of potential participants for the research. If so, we will inform you as soon as practicable of the source of this information.

From time to time we may receive a survey ID number which has been allocated to you by the third party survey participant panel providers to which you may have signed up to be a survey participant, and who have sent you an invite to participate in surveys or market research programs conducted and managed by EY Sweeney (Third-Party Panel Providers).  EY only receives this survey ID number from the Third-Party Panel Provider and does not receive any personal details from the Third-Party Panel Provider.

When We Share Your Information

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with this Privacy Policy. We will not use or disclose your personally identifiable information for the purpose of advertising, promotions or direct marketing activities.  If you declined to participate in our research, we may use your personal information to re-contact you for a research purpose if we have valid reasons to believe a genuine research concern warrants such re-contact.  If you have participated in our research, will only re-contact you if you were informed of this or we have valid reasons to believe a genuine research concern warrants such re-contact.

From time to time, EY Sweeney may be required to share or provide the survey ID number, your survey responses or personally identifiable research information back to the Third-Party Panel Providers who may have originally sent or provided you the invitation to participate in the survey or other market research program conducted and managed by EY.  This is to allow EY and the Third-Party Panel Provider to validate your profile information or answers you may have provided in response to a survey or other market research program

This information will only be provided to the Third-Party Panel Provider when this is a condition of being on the panel to which you have signed-up for and accepted the terms and conditions.  If you have any questions about how these Third-Party Panel Providers handle your personal information, please contact the Third-Party Panel Provider directly.

EY Sweeney will not otherwise disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order.

Third Party Sites

In the course of conducting our research we may rely on third party service providers to host or store the data we collect who are located overseas. In most cases, this survey data and research information will not be personally identifiable. We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with the Privacy Act and this Privacy Policy and/or are subject to similar privacy laws and you have the ability to enforce those rights.


You have the right to request access to any personal information we hold about you. You can request this information by contacting the Quality Officer at the details listed below. Where we hold information that you are entitled to access, we will respond to your request in a reasonable time and endeavour to provide you with a suitable range of choices as to how access is provided (e.g., emailing or mailing it to you). A fee may be charged to cover the cost of retrieval. However, this fee will not be excessive and will only apply to the facilitation of your request.

If at any time you believe that personal information, we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it and we will either amend the information or make a record of your comment, as we think appropriate.

Quality Officer, EY Sweeney, Level 29, 8 Exhibition Street, Melbourne, Victoria, 3000
Telephone: 03 9288 8000, Email: michael.stephens@au.ey.com

We will respond and advise whether we agree with your concern or not.  If we do agree, we will advise what (if any) action we consider it appropriate to take in response.  If we do not agree, we will provide reasons.  If you are still not satisfied after having contacted us and given us a reasonable time to respond, then we suggest that you contact the Office of the Australian Information Commissioner by using the following contact details:

GPO Box 2999 Canberra ACT 2601
Fax: +61 2 9284 9666, Phone: 1300 363 992, Email: enquiries@oaic.gov.au

EY Sweeney Website 

When visiting EY Sweeney’s web site, the site server makes a record of the visit and logs the following information for statistical and administrative purposes:

  • the user’s server address – to consider the users who use the site regularly and tailor the site to their interests and requirements;
  • the date and time of the visit to the site – this is important for identifying the website’s busy times and ensuring maintenance on the site is conducted outside these periods;
  • pages accessed and documents downloaded – this indicates to EY Sweeney which pages or documents are most important to users and also helps identify important information that may be difficult to find;
  • duration of the visit – this indicates to us how interesting and informative the EY Sweeney site is to candidates; the type of browser used – this is important for browser specific coding
  • In order to optimize the EY Sweeney web site and better understand its usage, we collect the visiting domain name or IP address, Computer Operating System, Browser Type and Screen Resolution

A cookie is a piece of information that an Internet web site sends to your browser when you access information at that site. Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). The EY Sweeney Web site does not use persistent cookies. Upon closing your browser, the session cookie set by this web site is destroyed and no Personal Information is maintained which might identify you should you visit our web site at a later date.


EY Sweeney will destroy or de-identify your personal information as soon as practicable once it is no longer needed for the purpose for our research purposes. However, we may in certain circumstances be required by law to retain your personal information after our research has been completed. In this case your personal information will continue to be protected in accordance with this Policy. If we destroy personal information, we will do so by taking reasonable steps and using up-to-date techniques and processes.


EY Sweeney will take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our website and to protect such information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction.

However, you should keep in mind that the transmission of information over the Internet is not completely secure or error-free. In particular, e-mail sent to or from this website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.


In this policy "personal information" has the same meaning as under the Privacy Act.

This policy is effective from 19 July 2021. We may change this policy from time to time. Although we intend to observe this Privacy Policy at all times, it is not legally binding on EY Sweeney in any way. From time to time we may regard it as necessary or desirable to act outside the policy.  EY Sweeney may do so, subject only to any other applicable contractual rights you have and any statutory rights you have under the Privacy Act or other applicable legislation.